Knowledge & Communication Solutions

Apollo 1

• Operator Assignment Page

Dispatch 13

• Dispatch Ethics
• What is the process of trip cancelation?
• How to make the timer sheet?
• How to manage ADA request?
• Weather & Hurricane Report

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Operators 8

• How to onboard a new operator?
• How to vet contracts?
• What is the process of OurBus Insurance?
• How to change the transport provider in admin panel?
• How to review trip history?

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Procurement 3

• How to procure buses for Lines/Events?
• How to manage charter?
• How to fetch cost report for events?

Buses 4

• How to raise an Incident?
• What is the process of Signage?
• How do the drivers do announcement on the bus?
• What is the process of ordering OurBus branded water bottles?

Emergency 8

• How to manage Dispatch emergencies?
• Relief Transportation
• Emergency Case Studies
• Practice Emergency Scenarios
• How to write Code Red Stories for Lines?

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Drivers 3

• Driver Support FAQs
• How can I get the trip details?
• How to request Trip Modification?

D2D 1

• How to manage D2D?