04.02.2022 – Situation (Bus Breakdown)
Trip ID – 80679. flat tyre around 7pm. Around great bent location. 10-15 minutes south of Binghamton.
Solution: We can use 4pm NST Niagara falls to NY. (approx delay will be 2 hours) Skipping Cortland as there are no bookings. Inform passengers that drop off location will be changed.
Search for Tow trucks and mechanics nearby to Great bent.
Try contacting relief bus operators nearby to great bent for mini bus with 30 occupancy.
04.03.2022 – Situation (Bus Breakdown)
Trip ID – 84567. Bus breakdown around 12:30pm. Near 174 Ramsey St, Paterson, NJ 07501, on i-80 southbound. 20 minutes away from GWB.
Solution: We can use the 7:30 AM FLWT bus (trip id 78544), or 1:30 PM Coach express bus (trip id – 84910) or 2 PM MJM bus (Trip id – 83464), to go to the breakdown location and pickup the passengers and drop back at NY stop and then continue their next trip.
04.04.2022 – Situation (Battery issue)
Trip ID – 83512 – Bus facing battery issue at location near to Forked River at around 2:30 pm. 1 hr 40 minutes away from NY.
Solution: We do not have any other bus on the same route. So we will need to Uber these passengers. But, we have a Brownin Transportation Bus going from Baltimore to NY, via Christiana (Trip ID – 84890). We can choose a middle point for the Uber and this bus to meet so that the passengers can get transferred to the bus from the Uber and then head to NY. Doing Uber till NY might get bit expensive. So we need to search for some service area or rest area of NJ turnpike. In consideration – Grover Cleveland Service Area (https://goo.gl/maps/uURDhcPsdX6vY8MZ7)