Why do we write Code Red Stories:




Effective Code Red Story Writing Protocol:

  • Full Trip Details: Mention in detail the trip information. The format should be Trip Id / Route Name / Start Time of Trip / Transport Provider / Driver /

  • Source of information for emergency: Please 

  • Location & Time of emergency

  • Type of Emergency.

  • Trip Delay by how many minutes

  • Passengers Affected 

  • Solution Provided as per SOP

  • Emergency Manager.

  • Time taken for decision making for final solution

  • Total time for implementation of solution.