Knowledge & Communication Solutions

Rally Communitas Corp - Services 4

• What is Services?
• Operating Procedure of Business Intelligence
• Project Management
• RCC Company Portfolio

Knowledge & Communication Management 16

• Revenue Dashboard Video Test
• How many Knowledge Base do we have in Rally OurBus?
• How to write an article?
• Training Curriculum
• Knowledgebase Management

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Slack 1

• Alerts

Freshdesk 8

• How to Handle Tickets
• Types of Tickets
• Deleting and Marking as Spam
• Paypal Emails (e.g. Notification of Payment Received)
• BD Leads, Ops Leads, Information Provided-Ops and Press Inquiries

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Fresh Caller 2

• How to Login FreshCaller?
• Fresh Caller Navigation Videos

Business Intelligence 7

• Revenue Dashboard - BI Dash
• How to Report an Issue in Azure DevOps for BI?
• How to create User Story in Azure Devops?
• Facility Fee - BI Dashboard
• Planning Dashboard - BI Dashboard

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