Brand & Program Management & Social Media

Social Media, Review Platforms, OTAs, Referral Programs

Social Media SOP
Social Media SOP  Customer Excellence  CX Brand Management  Social Media  Scope -  To understand the process of Social Media and ho...
Fri, 11 Nov, 2022 at 10:15 AM
Review Platform SOP
  SM Review SOP  Customer Excellence  CX Brand Management  Social Media  Scope -  To understand the process of responding to customer rev...
Fri, 11 Nov, 2022 at 10:23 AM
Review Responses
Query Type Response SUGGESTION Delay (heavy traffic/ poor weather/ road closure/ accident) Hi USER, We understand your concern and regret the...
Fri, 11 Nov, 2022 at 10:31 AM
OTA and their Processes
Other Travel Aggregators (OTA and their Processes) OTA’s are similar search engines or booking aggregators that combine information about bus transportatio...
Fri, 11 Nov, 2022 at 10:35 AM
Referral Program SOP
Referral Program SOP  Customer Excellence  CX Brand Management  Social Media  Scope -  To understand the Referral program and ho...
Fri, 11 Nov, 2022 at 10:39 AM