• Trip cancellation 

  • Trip modification

  • Schedule confirmation

  • Stop closure

  • PDF Schedules

  • The app isn’t working

  • No Passengers on the stop

  • Passenger List

  • Verifying the passenger on the list

  • Incorrect Stop location

  • Driver Change/update

  • Driver assignment

  • Callback Request for procurement

  • Payment related calls

  • Missing Amenities

  • Driver NoShow

  • Driver calls out sick

  • Bus Broke Down before the trip

  • Another bus issues before the trip