First off, please ask the customer for a Booking ID or his/her registered email address so you can access his/her account to assist them.
Step 1: Click on Global search > Enter pax’s email/booking ID > ✓ All > SEARCH ↴
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Step 2: Click on Booking ID.
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Step 3: Click on Edit.
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Step 4: Enter new details and update.
Topic: Update the Passenger’s name & Contact details [Customer]
Step 1: Login on Rally.co with the registered email address.
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Step 2: Click the Hamburger Icon on top left.
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Step 3: Go to “My rides”.
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Step 4: Click on the upcoming booking.
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Step 5: Go to passengers info- “Traveling with you” at the bottom of the page.
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