In order to book someone over the phone, you need to go through the same process they would go through via the public rally.co website.
Be sure:
You are not currently logged into any rally.co account
To repeat the name of the event, Rally Point, and trip times at least twice to ensure you are booking them for the correct event and trip.
To re-confirm the number of tickets they need.
To proactively confirm whether they want to apply any miles or credits that are present
Present any available add-ons to them for purchase
Never read their credit card details aloud
Have them verbally agree to our Terms & Conditions (you do not need to read these to them, but this is their opportunity to review them online if they so choose)
Request of the customer and add all the other passengers’ details on the booking confirmation page after the booking goes through